AIRLINE NEWS
Tuesday, August 05, 2008
JetBlue Starts Selling Blankets and Pillows
Wondering what airlines will charge you for next? Try pillows and blankets.
JetBlue Airways said Monday that it would sell a pillow and blanket set for $7 on flights of two hours or more. The set, which passengers can take home, includes a 10-by-12 inch pillow and a fleece blanket, which fit into a carrying case.
The kits also come with a $5 coupon for Bed Bath & Beyond.
Now that it has begun selling the kit, JetBlue has done away with the pillows and blankets it used to distribute.
"Replacing our old, recycled pillows and blankets with this state-of-the-art, high-quality take-home kit is an eco-conscious, health-conscious and customer-conscious decision," Brett Muney, JetBlue’s general manager for product development, said in a statement.
"We are constantly seeking ways to enhance the in-flight experience for our customers," Mr. Muney said, and the travel kit "delivers on that promise."
Many major airlines got rid of pillows and blankets on domestic flights in 2005, when the industry was hit by a wave of bankruptcy filings. They are still offered by Southwest and Continental in the United States, and most airlines provide them on overseas flights.
JetBlue's move to selling pillows and blankets has been long in the making. In 2006, David Neeleman, the airline’s founder and former chief executive, said JetBlue was thinking about selling them in an effort to catch up to other carriers in finding ways to produce revenue.
Airlines have faced record prices for jet fuel in 2008, prompting them to charge passengers for a variety of features that used to be free. Last week, US Airways began charging travelers for coffee, tea, water and soft drinks, while several airlines now charge to check their bags.
Airlines say the moves already have produced hundreds of millions of dollars in "ancillary revenue" and predict more such steps lie ahead.
Source: nytimes.com
JetBlue Airways said Monday that it would sell a pillow and blanket set for $7 on flights of two hours or more. The set, which passengers can take home, includes a 10-by-12 inch pillow and a fleece blanket, which fit into a carrying case.
The kits also come with a $5 coupon for Bed Bath & Beyond.
Now that it has begun selling the kit, JetBlue has done away with the pillows and blankets it used to distribute.
"Replacing our old, recycled pillows and blankets with this state-of-the-art, high-quality take-home kit is an eco-conscious, health-conscious and customer-conscious decision," Brett Muney, JetBlue’s general manager for product development, said in a statement.
"We are constantly seeking ways to enhance the in-flight experience for our customers," Mr. Muney said, and the travel kit "delivers on that promise."
Many major airlines got rid of pillows and blankets on domestic flights in 2005, when the industry was hit by a wave of bankruptcy filings. They are still offered by Southwest and Continental in the United States, and most airlines provide them on overseas flights.
JetBlue's move to selling pillows and blankets has been long in the making. In 2006, David Neeleman, the airline’s founder and former chief executive, said JetBlue was thinking about selling them in an effort to catch up to other carriers in finding ways to produce revenue.
Airlines have faced record prices for jet fuel in 2008, prompting them to charge passengers for a variety of features that used to be free. Last week, US Airways began charging travelers for coffee, tea, water and soft drinks, while several airlines now charge to check their bags.
Airlines say the moves already have produced hundreds of millions of dollars in "ancillary revenue" and predict more such steps lie ahead.
Source: nytimes.com
Labels: JetBlue
Wednesday, October 24, 2007
JetBlue Q3 Profit Jumps to $23 Million
JetBlue Airways Corp. shares rose more than 5 percent Tuesday after the low-cost carrier reported its first third-quarter profit in two years as it added planes and packed them fuller with passengers.
Source: biz.yahoo.com
Source: biz.yahoo.com
Tuesday, June 05, 2007
JetBlue using Google Maps so passengers can monitor flights
JetBlue will use Google Maps technology to allow passengers to chart the routes of their flights in real time on the plane's seatback TVs.
chicagotribune.com (page not found)
chicagotribune.com (page not found)
Labels: Google Maps, JetBlue, route
Friday, April 20, 2007
JetBlue struggles with 'growing pains'
JetBlue's stock has plunged nearly 20 per cent since mid-February after weather problems forced it to cancel more than a thousand flights in that month.
cnn.com
cnn.com
Labels: JetBlue, plunge, stock
Monday, February 26, 2007
Snow Forces JetBlue to Cancel 66 Flights
JetBlue has cancelled 66 flights due to snowfall, putting its new customer bill of rights to the test.
forbes.com (page not found)
forbes.com (page not found)
Labels: Bill of Rights, cancellations, JetBlue
Monday, February 19, 2007
JetBlue cancels flights, to present 'Bill of Rights'
After cancelling nearly a quarter of its weekend flights and with more flight disruptions to come, JetBlue says it plans to install its own customer 'Bill of Rights', penalising itself and rewarding passengers if it doesn't adjust to cancellations.
cnn.com
cnn.com
Labels: Bill of Rights, cancellations, JetBlue
