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Location: Melbourne - Australia Date: 28 Feb 2008

Tiger Airways Australia has its home base at Melbourne Tullamarine Airport. A budget airline like Tiger would seemingly be more suitable for Melbourne's other airport, Avalon, which is operating as a secondary low cost airport on the European model. Tiger have their own budget terminal at Tullamarine (terminal 4), separate from the main 3 terminals.



The Tiger terminal is set up to save costs rather than to pamper flyers. An airport spokesperson described the terminal as more like a railway station.

There are no aerobridges at this terminal so pasengers have to walk across the tarmac to and from the plane. When my flight landed the plane went to the end of the building then turned around so as the nose was pointing away from the terminal building. I presume they did this to save the cost of having the aircraft towed out from the terminal.



The arrivals hall is basically a shed built in a carpark and most of the walls are wire fencing. I don't have a problem with that if it's saving costs, but it does have an air of temporariness about it, which is not the message to be sending when trying to establish a new airline.

The most peculiar feature of the arrivals hall is the baggage carousel. The wall between the carousel and where the bags are unloaded is a wire fence, so you get to see the bags being unloaded from the trolley. There are some things in life you should never see, and seeing your bags being unloaded by baggage handlers is one of them. I prefer the mystery of waiting at the baggage belt, looking at each bag coming out of the hole. Instead here we get to see a couple of guys chucking the bags onto the belt. It is worse if you can actually see that your bag is on the bottom of the pile. I don't mind the budget hall, just please brick up or put a tarpaulin up to cover the baggage unloading.



Melbourne Airport was recently voted in the world's top five best airports for its size. This voted would not have included the new budget terminal. Other than the baggage carousel, I'm all for this terminal. It is good for Australia to at last have more than two domestic airlines operating on the continent (counting Jetstar and Qantas as one and the same).

Labels: airport, melbourne, tiger-airways, tullamarine

Posted by James Clark - editor of itravelnet.com
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Flight: Tiger Airways TR 702 Date: 27 Feb 2008
Flight: Tiger Airways TT 7567 Date: 28 Feb 2008

Tiger Airways is a low cost airline based in Singapore, with its primary hub at Singapore Changi Airport. Tiger Airways began operations in 2004 and has since set up Tiger Airways Australia in Melbourne and plan to launch Incheon Tiger Airways based in Seoul in 2009.



Tiger Airways fly from Singapore to Melbourne via Darwin. The flight is with Tiger Airways and Tiger Airways Australia on separate aircraft. Unlike other low cost airlines Tiger facilitate the booking of these separate flight segments in the one booking.

Go to Flight Combo on the Tiger Airways website and you can book two segments in one go. It is important to note that this is two separate flights so your bags are not checked through to the final destination.

Another good feature of the Tiger Airways booking procedure is that you can pick your seat when you book your flight. Oh how I loath the mad scramble for a seat that occurs on low cost airline flights with unallocated seats.

Singapore to Darwin

The entire Tiger Airways fleet consists of Airbus A320 aircraft, thus Tiger only fly within a five-hour radius around Singapore. The flight time from Singapore to Darwin is approximately 4 hours 20 minutes.

As Tiger Airways is a bare minimum no frills airline the onus is on you to keep yourself entertained. There is no TV entertainment and no complimentary meal and drink service.



Darwin Airport

In Darwin you must claim your bags and clear Australian customs. Then you must check in again for the Tiger Airways Australia flight from Darwin to Melbourne. Darwin Airport is small enough to make this a simple transfer and there is about 2 hours between the Singapore arrival and the Melbourne departure.

With a population of just over 110,000 people Darwin is a small capital city, even by Australian standards. When you look at a map though of Australia and Southeast Asia Darwin is well situated to be a major hub of air traffic between Australia and Asia. Jetstar have floated this idea recently with a plan to make Darwin a springboard into Asia, and I will revisit this idea in another post.




Darwin to Melbourne

The second leg of this flight is with Tiger Airways Australia. Flight time from Darwin to Melbourne is just over 4 hours, leaving Darwin at 2.20am and arriving at Melbourne Tullamarine at 8am. I always forget what a big and empty continent Australia is. Asia seems so far away and exotic to us Aussies. Exotic certainly, but Darwin is much closer to many Asian cities than most other Australian capitals.

Like the flight from Singapore this is a no frills service. Drinks and snacks are available to purchase. Here is a price sample (in Australian Dollars):

Muffins $3
Pot Noodles $4
Coke(250ml) $2.5
Coffee $3
Beer (VB/Hahn) $6

At the moment Tiger Airways Australia only operate in and out of their Melbourne base. They are scouting around for new Australian hubs which should be known sometime in 2008.

Labels: airlines, australia, darwin, flight-review, melbourne, singapore, tiger-airways

Posted by James Clark - editor of itravelnet.com
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